Essential skills: It is critical that the candidate demonstrate the ability to: Use relevant tools and processes to support a participatory approach to a development program Use facilitation and consultation skills to assist a community, counterpart or government department to: achieve a contextual assessment analyse an identified situation use a resource-based approach to consider and prioritise a range of solutions agree on and plan implementation of a feasible solution implement the development solution monitor and evaluate the ongoing impact of the development solution Manage communication processes in the broader context of the overall development program in line with own work role Provide leadership and influencing ability in monitoring implementation to achieve quality outcomes In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Comply with relevant organisation policies, procedures and requirements on work health and safety (WHS), stakeholder welfare, security and related issues Effectively communicate with and work safely with others in the work area Work collaboratively as part of a team environment to complete tasks Demonstrate personal management, including initiative, self motivation and direction Retain clear sense of personal values and ethics in ambiguous or stressful situations Identify areas for personal improvement or training in self and others Make situational assessments Demonstrate professional and ethical handling of issues Work with people from culturally and linguistically diverse backgrounds, showing sensitivity to cultural differences, including: awareness and understanding of cultural differences ability to express that awareness and understanding clearly and concisely ability to build rapport with others, including participants, community leaders, donors and other non-government organisations fluency in more than one language - a major asset Use emotional state control Use communications equipment, including telephone, radio, satellite phone, fax and email Use computing equipment and common software programs Use administration and routine office procedures Demonstrate adaptability and the ability to deal with ambiguous situations Select and use appropriate technology Apply skills in: setting priorities undertaking new tasks adapting to different environments and responding effectively to challenges communicating effectively with a wide range of different audiences working safely and encouraging a safe workplace accessing organisation records and information sources interviewing networking language, literacy and numeracy skills such as those required to: collect, analyse and organise data communicate in spoken and written form with a range of audiences adjust spoken and written language to suit audience prepare or customise materials calculate and estimate times, costs and quantities |